payment terms

PAYMENT INSTRUCTIONS – TCG POKÉMARKET

1. Order & Payment Process

At TCG Pokémarket, certain payment methods may require manual payment after checkout.

  • Customers can place orders using the available payment options at checkout
  • Once an order is placed, it will be marked as “Pending Payment”
  • Payment instructions will be sent via email

2. Payment Details via Email

After placing your order:

  • You will receive an email containing:
    • Payment method selected
    • Payment instructions (e.g., bank transfer, PayPal, etc.)
    • Total amount due
    • Reference/order number

⚠️ Customers must follow the instructions exactly to avoid delays.

3. Payment Deadline

  • Payments must be completed within 24–48 hours of receiving payment instructions
  • If payment is not received within this timeframe:
    • The order may be automatically canceled
    • Items may be returned to stock

4. Order Processing

  • Orders will only be:
    • Confirmed, AND
    • Processed for shipping

AFTER full payment is received and verified

5. Proof of Payment

For manual payments, customers may be required to:

  • Send proof of payment (e.g., screenshot or receipt)
  • Include their order number

This helps us process your order faster.

6. Incorrect Payments

TCG Pokémarket is not responsible for:

  • Payments sent to the wrong account
  • Incorrect payment references
  • Underpayments or overpayments

Any issues may delay or cancel the order.

7. Accepted Manual Payment Methods

Depending on availability, we may provide instructions for:

  • Bank Transfer
  • PayPal (Friends & Family / Goods & Services where applicable)
  • Other regional payment options

8. Fraud Prevention

To protect both parties:

  • We may verify payments before confirming orders
  • Suspicious or unverified payments may result in:
    • Order cancellation
    • Refund (if applicable)

9. Cancellation Due to Non-Payment

If payment is not completed within the required timeframe:

  • The order will be canceled
  • No items will be reserved

10. Important Notice

Orders are NOT considered complete until payment is received.

“By placing an order, customers acknowledge that payment instructions will be provided via email and agree that failure to complete payment within the stated timeframe may result in order cancellation without notice.”